April 13, 2012 - Adam Sherman
Le Dashboard en Français
(English text follows.)
Cette semaine, j’ai une nouvelle importante: nous avons terminé la localisation de l’interface Dashboard de Versature, en français. Ceux qui sont familiers avec la localisation de logiciels ressentiront la douleur de l’équipe DevOps de Versature, mais nous sommes vraiment fiers d’avoir franchi cette étape. Nous continuons à corriger certains problèmes de mises-en-page restants, mais nous avons vraiment voulu mettre cette nouvelle version à la disposition de nos utilisateurs francophones et donc la version 0.11.1 est maintenant disponible.
Si vous avez déjà configuré votre système d’exploitation en français, vous devriez voir automatiquement l’application en français. Vu que l’équipe de service à la clientèle Versature est aussi disponible en français, n’hésitez pas à nous appeler au 877.498.3772 ou en composant le 611 de votre téléphone Versature. Continue Reading This Post ...
April 04, 2012 - Adam Sherman
At Versature, we almost exclusively use Polycom desktop VoIP phones. (Our most popular model is the SoundPoint IP 550.) These phones run firmware that is frequently updated by the manufacturer to add features and fix bugs. Users of Versature’s Hosted PBX expect stability, so we are always extremely careful when rolling out firmware updates to our user-base.
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March 26, 2012 - Adam Sherman
Forgot your PIN?
This week, we rolled out a new feature to the Versature Dashboard: you are now able to reset your PIN in the event that you forget it. This option is only available if we have an email address on record for the account, of course.
We also improved the interface in a number of areas and corrected some minor issues and performed a bunch of internal work to prepare for our next big push.
March 20, 2012 - Adam Sherman
Call Data Analytics
In 2011, the Versature DevOps team offered select customers of our hosted voice solution a glimpse into the large amount of data about their calls that our system can keep in the cloud for them. For some, it was like drinking from the proverbial fire hose. Our spring priority is to use the feedback we received and design the next step of our vision.
Over the next few months, we will be significantly improving the business value the raw data provides by turning it into real intelligence that can help our customers increase their efficiency. Continue Reading This Post ...
February 27, 2012 - Adam Sherman
The Versature development team has been hard at work improving the experience of our Dashboard tool. This week, we are updating the beta release with improvements to the following areas:
Personal Call Control
We have responded to customer feedback and have simplified the settings area. It now contains a new Personal Call Control section which allows you to control how your calls are handled in a straightforward fashion. This replaces the old call forwarding area and amalgamates settings into a single location.
If you frequently forward your calls to the same destination, you are now able to simply click on the double-arrow icon from any screen to re-enable or disable forwarding.
- We also hunted down and slaughtered some bugs that affected the settings area.
- Some optimizations have been added to increase the responsiveness of the Dashboard while also ensuring future scalability.
- Lastly, we significantly improved our internal testing, which should improve future releases.
I am personally very proud of our team and would like to take this opportunity to welcome David Ward who has already been instrumental in this release. Welcome to the team, Dave!